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      Suncorp Group

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      Customer Service Consultant Interview

      9 Aug 2015
      Anonymous employee
      Melbourne

      Other Customer Service Consultant interview reviews for Suncorp Group

      Customer Service Consultant Interview

      25 Jan 2017
      Anonymous employee
      Brisbane
      Accepted offer
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied through an employee referral. The process took 6 weeks. I interviewed at Suncorp Group (Melbourne) in Sept 2014

      Interview

      I was lucky enough for a phone interview as it was internal. It was very simple, easy and casual. My leader was very supportive and helped move the process along.

      Interview questions [1]

      Question 1

      About my experience with the company
      Answer question
      1
      Negative experience
      Average interview

      Application

      I applied through other source. The process took 8 weeks. I interviewed at Suncorp Group (Brisbane) in Dec 2016

      Interview

      Lengthy and misleading. I have never had a job that was never intended for me, given to me and then taken away only to be placed where they originally wanting me. Only to never receive an email regarding it and then to be told it had been filled, despite never seeing the that 2nd interview process. 1 interview and 4 phone interviews and countless emails. I would of preferred to be told that i wasnt what they were looking for after the interview instead of being mislead over the course of weeks that they wanted me, only to submit everything set everything up to move, and then be told they gave it to someone internally. Absolute joke, and very misleading, long and lengthy process for an entry level job, stupid managerial set up, 1 of 2 interviewers couldn't even be bothered to the interview despite walking in, then ducking out for lunch when she saw the time. Literally felt like they kept me around for their own means jussst in case they needed me and once they knew they didn't then kicked me to the curb, and let me apply for other places

      Interview questions [1]

      Question 1

      Are you sure your willing to move
      1 Answer
      1

      Customer Service Consultant Interview

      30 Oct 2016
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 3 days. I interviewed at Suncorp Group

      Interview

      Phone interview, which is the followed by online assessment and then Group interview. Group interview is 3 hours or so with a bunch of other people, then you hear back from the company within a few days via e mail or a call if you aren't hired. They have a lot of feedback for you, and are concerned that you consider not only if you are good for the role, but whether you think they are a good fit for you

      Interview questions [1]

      Question 1

      Roleplay
      Answer question
      6