I applied in-person. The process took 1 day. I interviewed at Starbucks (Rockville, MD) in Jan 2011
Interview
Was casual interview with store manager. They give you a free drink. Just ask the same weird would you steal would you like to advance questions. They ask s lot about tell me about your customer experiences and how would you deal with an evil customer. It was very relaxed and they made it funny and breezy.
Interview questions [1]
Question 1
If you found $20 on the ground that you watched someone drop would you pick it up?
applied and interviewed with a manager. nothing fancy. nice if you have customer service experiences and latte art. it was not difficult and he was very friendly. too bad i declined
A variety of asks; mostly scenarios and conflict resolution. If you have previous in management at previous jobs you'll be fine! They want quite a few examples of responses to stress.
Starbucks response
2mo
Thank you for taking the time to write your feedback. We appreciate your input and are happy to hear that you’ve enjoyed the interview process here at Starbucks.
Asked about passions, hobbies and why you want to work there as well as previous experience. Not difficultly and was laid back. Not much preparation needed. Be prepared to talk about hobbies and what beverages and food items you enjoy.
Interview questions [1]
Question 1
How would you handle a customer being upset with their order?
Thank you for taking the time to write your feedback. We appreciate your input and are happy to hear that you’ve enjoyed the interview process here at Starbucks!