I applied in-person. The process took 2 weeks. I interviewed at Staples (Aurora, CO) in May 2012
Interview
the interview process was not that hard if you have a job dot quit until your done with the entire interview process cause it takes like 20 days to find out if you got the job. you take a timed questions test then a typing test.
Interview questions [1]
Question 1
why do you want to work for staples? describe a time when you had to deal with an irate customer?
The interview for the customer support position at Staples was straightforward and professional. The interviewer asked about my customer service experience and how I handle difficult customers and multitasking. It was conversational and focused on real customer support scenarios.
Interview questions [1]
Question 1
How would you handle an upset or frustrated customer?
Very fair process. They ask routine questions and have a multi step interview process. Everyone is met with was awesome. Definitely need to show up prepared and ask engaging questions
It is quite difficult to get in the job. Solid experiences are required. More asking on enterprise-level tasks, and heavy daily duty required. I do recommend to try this positon if available,