I applied online. The process took 2 days. I interviewed at Staples (Dickson City, PA) in Nov 2017
Interview
Two interviews. Basic skills interview with which steps you would take to resolve a issue with customers PC. Last interview just goes over previous experience. On second interview it was apparent I would be offered the position.
Interview questions [1]
Question 1
A customer can't get their laptop to power on. What would you do first?
I applied in-person. I interviewed at Staples (Rochester, NY) in Oct 2018
Interview
Asks if you have sales experience. Asks if you know anything about fixing computers. He wanted to see if I have anything against closing. They will likely take just about anyone they think put in effort at selling. There was no drug test.
I applied online. The process took 1 week. I interviewed at Staples (Philadelphia, PA) in Jul 2018
Interview
After applying online it will take about a week and then you will get a sit down interview with one of the managers. A few questions about previous employment and various skills.