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      Spruce Health

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      Technical Support Engineer III Interview

      21 Jan 2024
      Anonymous interview candidate
      No offer
      Negative experience
      Average interview

      Application

      I applied online. The process took 4 weeks. I interviewed at Spruce Health in Jan 2024

      Interview

      I applied for a basic support role in late December and early January, receiving a response after a three-week wait. Following this, I scheduled a 15-minute call as per their request. However, on the day of the call, the interviewer canceled just 15 minutes before the scheduled time, prompting me to reschedule without an apology. Despite this unprofessional start, I willingly accommodated the change. During the rescheduled call, the interviewer appeared disinterested and was tardy. The conversation primarily revolved around my inquiries about their process, which seemed to frustrate him. Subsequently, I received a standard rejection letter with no follow-up. Despite seeking feedback, my inquiries were met with silence, a discourteous behavior that I find disrespectful. I cannot endorse this interview process for others.

      Interview questions [1]

      Question 1

      Share your background with us. What familiarizes you with our company? What draws you to this position? How have you typically handled escalations?
      Answer question
      1