Sent in a resume and cover letter and the next day received a phone call from the GM to do an interview over the phone. It was fairly simple and the GM was really nice. She invited me in for a second interview, which we scheduled for a few days later, which consisted of similar questions, as well as a small test, with some things, like math calculations, state capitals and cute things like, what's your favorite ice cream. After that, she invited me in for a "trial day," a few days after. The trial day was a 2 hr process, (which you get paid for, even if you don't get hired) where you learn the basics of ice cream scooping and all the products they offer. It was fun and everyone was nice. On the spot, after the trial, I was offered a job!