I applied through an employee referral. The process took 1+ week. I interviewed at Splunk (Tysons Corner, VA) in Jun 2019
Interview
I was referred by a current employee of Splunk. I applied to the Customer Success Manager role on their website. I received a message through Jobvite and personal email asking when I was available to interview. I then received an email confirmation with the 2 days I would be phone screened by 3 different Splunk employees. The process was a smooth with 2 out of the 3 individuals, the most difficult part of the process was communication with 1 of the 3 due to their extremely busy schedule. The whole process was way different than I am use to since one of the interviewers had to reschedule several times to interview me due to his chaotic schedule. Overall the experience was fantastic and the process was great. I made it to the final stage and interviewed with the Director.
Interview questions [2]
Question 1
One particular question they asked me for the CSM position was, "What Splunk use case would I use with the system I am using currently at my job?"
Thank you so much for the great review! Coordinating interviews with busy schedules can get tricky. We appreciate your understanding and I'm glad to hear your overall experience was a positive one. If you'd like to share more about your experience, feel free to email us at openconversation@splunk.com. - Mike Saltzman, Talent Acquisition
Other Customer Success Manager interview reviews for Splunk
I applied online. The process took 4 weeks. I interviewed at Splunk in Jul 2024
Interview
I applied through the company's website and was invited for an interview two weeks later. The interview lasted around 40 minutes and consisted mainly of behavioral questions, which weren't particularly challenging.
However, after another two weeks of waiting, I received a rejection email stating, 'You are not in the country where the job is located, and the hiring manager wants to have someone local.' This was particularly frustrating as the job description had no mention of requiring local candidates. To add: I don't need working visa/work permit to work in that country, and was willing to relocate without asking for relocation package.
I feel my time was wasted – I spent effort tailoring my resume, preparing for the interview, and even took time off from my current job to attend it. I believe the geographical requirement should have been clearly stated in the job posting to respect candidates' time and effort.
This experience was disappointing and could have been easily avoided with transparent communication from the start.
I applied online. The process took 4 weeks. I interviewed at Splunk (Washington, DC)
Interview
Six interviews. One initial screen by recruiter, one interview with hiring manager, and at least three subsequent interviews with members of the team and the VP in charge of the business area.
Interview questions [1]
Question 1
What is your experience with Enterprise Observability tools and/or SIEM domain?
I applied online. I interviewed at Splunk in Aug 2022
Interview
Applied online and was sent a survey from a recruiter. I was asked answer questions through email that would typically be asked on a phone screen. Then sent a rejection email. There was no phone call with the recruiter.
Interview questions [1]
Question 1
Please provide details on your experience:
Working with customers and colleagues during discovery phase:
Onboarding:
Developing Success Plans:
Meeting regularly with customers and conducting QBRs:
Partnering with and advising senior to executive sponsors:
Specific experience with Observability, Application Performance Management or Security offerings (not required):
Anything to add:
DEMOGRAPHIC INFO:
Reason for looking:
Availability to join if offered a role at Splunk:
Post pandemic travel is expected to be 25%; comfortable with this?
Work authorization (U.S. Citizen, Green Card, Other):
Base salary expectations? And OTE expectations ( a range is OK) - the hiring manager will want to know this BEFORE we proceed