I applied online. The process took 2 weeks. I interviewed at Spectrum (Town and Country, MO) in Sept 2012
Interview
This was a three step interview process. You meet with HR, then a supervisor of a team, then you meet with a Co Manager of all of the Internet/Telephone Repair Reps
Interview questions [1]
Question 1
Do you know what the following are?:
VOIP?
A Router?
LAN?
WAN?
IP Address?
Phone switches?
Modem?
IP CONFIG?
I applied online. The process took 5 days. I interviewed at Spectrum (Ontario, CA) in Dec 2022
Interview
Be on time! Went through three interviews in a weeks time spans. They are clear and detailed in what the position is. They have a very personable presence. Questions were basic interview questions, also had a mock phone call.
It was very informal I came into the call center and met with a supervisor in one of the interview rooms. Since it was just him and I it was very laid back the dress code is professional.
Interview questions [1]
Question 1
He asked about what I knew about internet service and what you need to get internet.
I applied through a staffing agency. The process took 1+ week. I interviewed at Spectrum (Saint Louis, MO) in Mar 2015
Interview
very straight forward. found position in local news. over the phone interview. Asked for a follow-up in person. hired in march of 2015. joined training class. integrated into the floor.
Interview questions [1]
Question 1
169 IP address, basic LAN connections, VOIP, cust service experiences, etc.
