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      Spectrum

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      Related searches: Spectrum reviews | Spectrum jobs | Spectrum salaries | Spectrum benefits | Spectrum conversations
      Spectrum interviewsSpectrum Retention Agent interviewsSpectrum interview


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      Retention Agent Interview

      23 Sept 2010
      Anonymous employee
      WaLakeer, MI

      Other Retention Agent interview reviews for Spectrum

      Retention Agent Interview

      29 Aug 2024
      Anonymous employee
      Auburndale, FL
      Accepted offer
      Positive experience
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 1 week. I interviewed at Spectrum (WaLakeer, MI) in Jul 2008

      Interview

      First interview was a phone personality interview after that is passed you come in for a computer skills test after that is passed they call you in for a one on one interview with one of the supervisors.
      Easy interview

      Application

      I interviewed at Spectrum (Auburndale, FL)

      Interview

      Was like having a conversation with a friend. Casual and laid back yet very professional. Explanations to any and all questions about the company was discussed as well as pay and benifits.

      Interview questions [1]

      Question 1

      Tell me about yourself and experience.
      1 Answer

      Retentions Agent Interview

      20 Jun 2023
      Anonymous employee
      Charlotte, NC
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 6 months. I interviewed at Spectrum (Charlotte, NC) in Mar 2022

      Interview

      They asked lots of typical questions. Everyone was super nice and made it really easy to navigate everything. I love working at this wonderful company. Charter has amazing benefits and supervisors.

      Interview questions [1]

      Question 1

      How do you de-escalate a customer?
      1 Answer

      Retention Agent Interview

      5 Jan 2017
      Anonymous employee
      Milwaukee, WI
      Accepted offer
      Neutral experience
      Easy interview

      Application

      I applied in-person. The process took 3 months. I interviewed at Spectrum (Milwaukee, WI) in Dec 2013

      Interview

      Fun interview, very long hiring process, it took three months to start work from the day I submitted my application. There was no "drilling" the interviewer was very welcoming. A week later they asked me to go to one of a handful of clinics and take a drug test, take the cup and go down the hall into a room all by yourself and provide a specimen. They tell you the results before you leave and then you wait for the recruiter to give you a start date. The background check did take a long time but they did not disqualify my application due to a ten year old cannabis conviction.

      Interview questions [1]

      Question 1

      The interviewer asked about my work experience, educational background, family, asked how I felt about certain scenarios that they come across daily.
      1 Answer