They get a feel for customer service, attitude,quick thinkers. My interview was done first as a phone interview then a one on one interview to get a better feel. Must be on time
I applied online. The process took 1 day. I interviewed at Spectrum (Milwaukee, WI) in Oct 2015
Interview
star method. You listen to a call and you explain what you will say or do in that situation. It was very fast and quick. One of the best interviews I went on.
I applied online. The process took 1 week. I interviewed at Spectrum
Interview
This was pretty drawn out. They do not have the highest expectations so they simply put you through a personality test, a typing test and then spend 5-10 minutes speaking with you about the job requirements.
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