I sent them my resume and within an hour the HR department contacted me. They set up an interview for a Friday. I went to the interview and met with the GM and the BM. They made me feel the most comfortable I have ever felt in an interview. They talked about my experience and they explained the benefits and the training regimen they have in place. They want to make sure that you are comfortable with being on your own so they put you through classroom training for the first 2 weeks. Afterwards you are paired up with a Senior Tech and you basically have to have him sign off that you are safe and competent to do the job.