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      Southern Company

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      Customer Service II Interview

      3 Jun 2017
      Anonymous employee
      Riverdale, GA
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. I interviewed at Southern Company (Riverdale, GA) in May 2017

      Interview

      I did a phone interview first. Then It was a panel interview with 2 supervisors. They asked behavioral questions. They was down to earth and made me feel comfortable, which made the process better.

      Interview questions [2]

      Question 1

      Describe a time you had to deal with a irate customer how did you handle the situation and how did I provide a solution.
      Answer question

      Question 2

      What are 3 characteristics I would bring to the workplace and how would I use them to succeed.
      1 Answer