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Thank you for taking the time to share your feedback about our recruitment process. We genuinely value input from candidates like you as it helps us improve and ensure a better experience for everyone.
We understand how frustrating it can be to receive an automated response, especially after dedicating significant time and effort to the application process. We use automation to ensure that all candidates receive timely communication, particularly because we handle a high volume of applications. That said, your point about the tone and clarity of our rejection email is well taken, and we’ll review it to make sure it’s as clear and respectful as possible.
I wanted to clarify a point you mentioned about the rejection email. It seems there may have been a misunderstanding, as the email did state that “multiple candidates with more relevant experience have progressed to the next stage.” This was intended to explain the reason for the decision, rather than suggest that interview slots were unavailable. We will take your feedback on board to ensure the messaging is even clearer in the future.
Once again, we appreciate the time and effort you invested in applying to Sitemate. Wishing you all the best in your future endeavors!
