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      ShoreTel

      Acquired by Mitel Networks

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      Related searches: ShoreTel reviews | ShoreTel jobs | ShoreTel salaries | ShoreTel benefits
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      Technical Support Engineer Interview

      20 Mar 2014
      Anonymous employee
      Rochester, NY
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 2 weeks. I interviewed at ShoreTel (Rochester, NY) in Jul 2012

      Interview

      Applied for via indeed website. Called back within 2 days.

      Interview questions [1]

      Question 1

      Technical question on networking
      Answer question

      Other Technical Support Engineer interview reviews for ShoreTel

      Technical Support Engineer Interview

      19 Sept 2016
      Anonymous interview candidate
      Austin, TX
      No offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 2 weeks. I interviewed at ShoreTel (Austin, TX)

      Interview

      I had four interview back to back. Two nontechnical and two that were technical. One of the interviews was on the phone in the office while the other 3 were face to face.

      Interview questions [1]

      Question 1

      There were question ranging from general computer network question two in-depth question cover IP phones, The,re were questions about DHCP, Active Diretory,SIP protocol, TI and E1 phone lines, PRI, QSIG, and analog trunking. There were also question covering the the OSI Layers and what devices are at each layer.
      Answer question
      4

      Technical Support Engineer Interview

      1 Feb 2016
      Anonymous employee
      Rochester, NY
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied through an employee referral. The process took 4 weeks. I interviewed at ShoreTel (Rochester, NY) in Dec 2013

      Interview

      You will meet with two managers and the HR rep. You will be asked a series of questions relating to your previous work experiences and what makes you a good fit in the company. For the specific role you may be asked questions on how what to do when the phone system goes down, the processes you would take to solve the problem. You will be asked about your technical background.

      Interview questions [2]

      Question 1

      What is your technical background?
      1 Answer

      Question 2

      How did you hear about this job?
      Answer question
      2

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