Skip to contentSkip to footer
  • Community
  • Jobs
  • Companies
  • Salaries
  • For employers
      Notifications

      Loading...

      Elevate your career

      Discover your earning potential, land dream jobs, and share work-life insights anonymously.

      employer cover photo
      employer logo
      employer logo

      Shentel

      Is this your company?

      About
      Reviews
      Pay and benefits
      Jobs
      Interviews
      Interviews
      Related searches: Shentel reviews | Shentel jobs | Shentel salaries | Shentel benefits
      Shentel interviewsShentel Customer Service Representative interviewsShentel interview


      Glassdoor

      • About / Press
      • Awards
      • Blog
      • Research
      • Contact Us
      • Guides

      Employers

      • Free Employer Account
      • Employer Centre
      • Employers Blog

      Information

      • Help
      • Guidelines
      • Terms of Use
      • Privacy and Ad Choices
      • Do Not Sell Or Share My Information
      • Cookie Consent Tool
      • Security

      Work With Us

      • Advertisers
      • Careers
      Download the App

      • Browse by:
      • Companies
      • Jobs
      • Locations
      • Communities
      • Recent posts

      Copyright © 2008-2026. Glassdoor LLC. "Glassdoor," "Worklife Pro," "Bowls" and logo are proprietary trademarks of Glassdoor LLC.

      Company Bowl sample

      Want the inside scoop on your own company?

      Check out your Company Bowl for anonymous work chats.

      Bowls

      Get actionable career advice tailored to you by joining more bowls.

      Followed companies

      Stay ahead in opportunities and insider tips by following your dream companies.

      Job searches

      Get personalised job recommendations and updates by starting your searches.

      Customer Service Representative Interview

      26 Jun 2019
      Anonymous employee
      Lynchburg, VA
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 2 weeks. I interviewed at Shentel (Lynchburg, VA) in Jun 2019

      Interview

      I applied through the Shentel jobs portal. I was contacted by Shentel by phone about 2 weeks later and had a short (5-10 min) telephone interview that led to an in-person interview request. The in-person interview was conducted by two people and lasted about 20-30 minutes

      Interview questions [1]

      Question 1

      Describe a time when you made an error and how did you handle the situation?
      Answer question
      avatar
      Shentel response
      6y
      Thank you so much for your review response and we are so happy you had a positive experience!

      Other Customer Service Representative interview reviews for Shentel

      Customer Service Representative (CSR) Interview

      22 Jan 2022
      Anonymous employee
      Accepted offer
      Positive experience
      Easy interview

      Application

      I interviewed at Shentel

      Interview

      Great company I worked there until a company lay off. Great work Environment Awesome Management . Location was good. team morale always Upbeat. HR was always helpful . Training was very detailed and they made sure you knew you stuff before starting the job

      Interview questions [1]

      Question 1

      What types of customer service background do I have??
      Answer question

      Customer Service Representative Interview

      9 Sept 2022
      Anonymous interview candidate
      Edinburg, VA
      No offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 4 days. I interviewed at Shentel (Edinburg, VA) in Jan 2019

      Interview

      The interview process took place at the Edinburg Office. I was taken into the room and asked several easy questions such as my work experience, education , and personal life.

      Interview questions [1]

      Question 1

      What experience do you have?
      Answer question

      Top companies for "Compensation and Benefits" near you

      avatar
      T-Mobile
      3.9★Compensation and benefits
      avatar
      Huawei Technologies
      3.6★Compensation and benefits
      avatar
      Nokia
      3.5★Compensation and benefits
      avatar
      A1 Telekom Austria Group
      3.5★Compensation and benefits