I applied online. The process took 1 day. I interviewed at Shaner in Oct 2025
Interview
GM reached out, scheduled a call that last 30minutes. She sang her own praises, asked some intrusive questions, then stated that I should pencil in the following week for an on-property interview with the whole team and that she would reach out with times. Never did. No follow-up emails ever came.
I applied through university. The process took 6 weeks. I interviewed at Shaner (Pittsburgh, PA)
Interview
Applied through college portal. Attended the Information session and networked. Had an interview the next day. Was invited to a formal interview and visit at a Hotel. Received verbal offer but took another offer before formal offer was received.
Interview questions [1]
Question 1
Describe a situation in which you went above and beyond.
Why ?
What is your end goal?
What does customer experience mean to you?
I applied in-person. The process took 1 day. I interviewed at Shaner (Pittsburgh, PA) in Sept 2017
Interview
After waiting over an hour past our interviews time, I decided to leave. If the company does not respect my time, it’s not the right company for me. They never even emailed or attempted to call me back. It was a very eye opening experience.
1
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