Initial Call to look at your background however due to no being in certain hiring states, they were no able to proceed which is completely understandable. In addition, you should familiar yourself with their product.
I applied online. The process took 2 weeks. I interviewed at ServiceTitan (Glendale, CA) in May 2025
Interview
The interview wasn’t easy — previous sales experience is highly recommended. ServiceTitan looks for candidates who already understand outbound prospecting, CRM tools, and SaaS sales.
My process included a recruiter screen, a hiring manager interview, and a role-play scenario. They focused on communication, objection handling, and knowing your sales metrics. Be ready to talk about your outreach strategy, how you qualify leads, and examples of hitting or exceeding targets.
The team was professional and transparent. It’s clear they want SDRs who can ramp up quickly and already know how to work a sales cadence.
Interview questions [1]
Question 1
They asked me to walk through how I’d handle a cold call with a contractor who’s never heard of ServiceTitan. They wanted to see my approach to opening the call, asking discovery questions, and handling objections — basically testing real SDR skills.
I applied online. The process took 1 week. I interviewed at ServiceTitan (Los Angeles, CA) in Jan 2022
Interview
Long, multiple interviews plus panel review. Basic questions on work background, compensation, and your typical interview questions. Multiple people, same questions. Nice people, but could tell it was a work you hard and pay you little type thing.
