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      Sertis

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      Associate Client Solutions Consultant Interview

      10 Jun 2020
      Anonymous interview candidate
      No offer
      Negative experience
      Average interview

      Application

      I applied online. The process took 3 weeks. I interviewed at Sertis in Jun 2020

      Interview

      Phone screen with an hr person Phone interview with the hiring manager Assignment presentation + interview with the Solutions Consultant team Cultural add interview What I did not appreciate about the application process was that although all the communication via email was in English, the interviewers tend to switch the language to Thai in the middle of the conversation. I was asked to switch the language in the middle of the hiring manager round. I was told to give the presentation in English and in the middle of the presentation, the interviewers asked me to proceed in Thai. The hiring manager interview was canceled without notice once. I called after 20mins has passed and the hr person said: " I was about to call you". To me, it shows lack of respect for the candidate's time.

      Interview questions [3]

      Question 1

      What are your strengths and weaknesses?
      Answer question

      Question 2

      How much do you know about AI?
      Answer question

      Question 3

      How did you know about Sertis?
      Answer question
      8
      avatar
      Sertis response
      5y
      Hi and thank you for submitting your response on our interview process. We apologize on your experience and appreciate your reasons. For our Client Solutions Consultants, we do make sure we prep our candidates on how interviews will go. We explain interviews could be conducted in either Thai or English, as our consultants are working with both thai and international clients. Sometimes, our Thai clients have international employees included in the meetings, resulting in the consultant having to switch back and forth in languages in the conversation. We do our very best to make our interviews close to situations we would have with our clients as to make sure the candidate is aware of the role dynamics and so we also know we are hiring the right consultant to lead our projects. We apologize the interviews did not go as expected in terms of your experience. We will take your feedback into consideration for future calls and interviews.