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Thank you so much for taking the time to review Serenova and your experience with our interview process. We hold the candidate experience in the highest regard and really appreciate your time spent giving us feedback, as it gives us the opportunity to reflect on our process and find ways to improve. We learned from your feedback that we need to create a failover process for when our automated scheduling tool experiences outages, as it has a direct impact your experience. Unfortunately, we didn’t catch this before it made its impact on you. We are truly sorry for your negative experience and hope you are open to exploring Serenova in the future.