I applied online. The process took 1 day. I interviewed at Serco Group (Toronto, ON) in Feb 2023
Interview
Pretty typical. The one thing is that you have to do the G1 and G test first and then a face-to-face interview if you pass all the steps. The interview is about 6-10 questions pretty standard questions
Interview questions [1]
Question 1
Tell me a time you dealt with a difficult customer fae to face and what did you do