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      Semrush

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      Related searches: Semrush reviews | Semrush jobs | Semrush salaries | Semrush benefits
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      Customer Service Representative Interview

      2 Sept 2022
      Anonymous interview candidate
      Declined offer
      Negative experience
      Easy interview

      Application

      I applied online. The process took 1 week. I interviewed at Semrush

      Interview

      Unprofessional and not serious: during the interview, I found out I was offered another position than the one I applies for. Plus, they advertise the salary of 45-55,000 Czk but in reality, the recruiter told me 35-45,000.

      Interview questions [1]

      Question 1

      Why did you apply for the job? What do you know about the SEMRush platform?
      Answer question
      3
      avatar
      Semrush response
      3y
      Dear Sender, Thank you for the feedback. It’s true, sometimes we offer candidates another position during the interview process. It happens when we see that the skills of the candidate are more suitable for a different job role. Frankly speaking, we do not consider it unprofessional/not serious behavior. Regarding your claim about the salary level: we’ve checked the information with the Recruitment team just to be sure. The salary range of 35,000 - 45,000 CZK has never been offered during this year. Thank you for sharing your experience with us, we appreciate your opinion. It’s always helpful. Yours, Semrush Team

      Other Customer Service Representative interview reviews for Semrush

      Customer Service Representative Interview

      24 May 2023
      Anonymous interview candidate
      Feasterville Trevose, PA
      No offer
      Positive experience
      Average interview

      Application

      I interviewed at Semrush (Feasterville Trevose, PA)

      Interview

      The interview was very relaxed and not the typical interview Questions. I felt like they wanted to know me and if I was the right fit for the team which I enjoyed.
      avatar
      Semrush response
      3y
      Dear Sender, Thank you for the feedback! We're glad to see you had a positive experience with us. Yours, Semrush Team

      Account Manager Interview

      20 Feb 2023
      Anonymous interview candidate
      No offer
      Positive experience
      Average interview

      Application

      I applied online. I interviewed at Semrush

      Interview

      First interview with HR, Panel interview with HR and hiring manager, language tests and roleplay. The first interviews were pretty standard with standard questions, the language tests was easy and the roleplay was OK since they give you the information to study.

      Interview questions [1]

      Question 1

      Why Semrush? How do you handle conflicts? Tell me a time you exceed at your current position.
      Answer question
      avatar
      Semrush response
      3y
      Dear Sender, Thank you for the feedback! Yours, Semrush Team

      Customer Service Representative Interview

      7 Aug 2023
      Anonymous interview candidate
      Boston, MA
      No offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 1 week. I interviewed at Semrush (Boston, MA) in Nov 2022

      Interview

      I was invited to a google meet with the recruiter not too long after I applied on LinkedIn, we can pick our own date on the calendar and they asked me just normal customer service interview questions

      Interview questions [1]

      Question 1

      why do you want to work in customer service?
      Answer question
      avatar
      Semrush response
      2y
      Dear Sender, Thank you for the positive review! Yours, Semrush Team

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