While Seegrid shows up on the top places to work list each year, the company has a mix of bad technology and illegal hiring questions in their applicant process. Upon finding an opening under a prior role name, I submitted all required questions/attachments and the system provided an error that the user is not authorized to upload resumes. After trying to reach the company for help I was not able to reach anyone that could provide assistance. A few days later I contacted HR staff via LinkedIn and was asked for my resume while they looked into their applicant system errors. They were polite and got back and to me that they had changed the description, retitled the role, and wanted me to try applying again as the prior role was closed despite still showing on the website when I applied. After submitting my application the second time, no further contact was made by the company outside of a system-generated we’ve decided to move on to other candidates email. I since followed up and let them know of the additional concerns regarding their candidate questions and was told they took their hiring seriously and would make any corrective action needed.
All applicants are asked two illegal hiring questions in determining whether an applicant is a US Citizen (should only ask if you have legal work status) and also about criminal convictions (which is illegal in multiple states they have existing staff including California and Illinois and should not be asked on any remote openings they have). The questions remain active on the website and JazzHR who powers the system told me they have no control over what is asked or plans to resolve any illegal hiring questions. Applicants should be aware that companies like Seegrid are not following standard hiring practices and applicable state and federal laws which sadly results in an unfair hiring process for some. My advice to other applicants is to find a company that has stronger values in following the law and offering support for technical issues or accommodation needs found during the hiring process. As I told the company, they have a great product but need to match their candidate experience up to that level of excellence.