I applied online. The process took 1 day. I interviewed at SaviLinx (Jackson, MS) in Aug 2020
Interview
The interview process was in person and quite comfortable. Interviewer asked several questions; why did you leave your last job. Have you worked in a call center before. Can you describe a time when you went above and beyond to resolve an issue for a customer.
Interview questions [1]
Question 1
Can you describe a time you went above and beyond to resolve an issue for a customer and what was the outcome?
I applied through a recruiter. I interviewed at SaviLinx (Lawrence, MA) in Jun 2024
Interview
The interview process was easy, convenient and very informative. The hiring process goes hand in hand with the interview process which is great because you know if you have the job or not. It’s a 2 part process which is convenient to the company and potential employee.
Interview questions [1]
Question 1
Describe a time you had a difficult customer and what you did to de-escalate the situation?
Thank you for sharing your experience. Your feedback is important and helps us do better. I’m pleased that your experience is positive and in alignment with our Guiding Principles. It’s our goal that the employee experience reflects our Guiding Principles. Thanks again for taking the time to write us a review.
the interview is easy,Tests and then a Phone Screening.It's a friendly phone call. They ask simple but realistic questions.The interview process is rather easy because the management team is already in place
Thank you for posting this review. Unfortunately, this post is part of a job scam. SaviLinx did not post a position for a Junior Software Engineer and did not conduct interviews. This fraudulent activity has been reported. Please reach out to hr@savilinx.com if you have any additional information to share.