The process was really good, the leadership team was very friendly and very kind. We were all asked to wait towards the back of the store and then we was taken into the staff room and was sat around a table and then was asked some ice breaking questions. After the questions we did a role play, customer and assistant visa versa. We then had to go out onto the shop floor and choose one item of clothing and try and sell it to the interviewer. We also had to choose two truths and one false statement and question each other to try and find out which statements were false.