I applied online. I interviewed at Resolvecall (Paisley, Scotland) in Dec 2025
Interview
Interview went well it was Informal and more like a concersation, hiring manager was great he made it feel genuine and feel like a great place to work and vetting process went smooth, HR was informative and helpful with any issues.
Interview questions [1]
Question 1
Precise but vague there was few questions but you could provide lots of information
Teams call, very friendly and socialable while also remaining formal. Interview took the form of information providing followed by scenario questions about the role I would be doing - and reviewing the answers I gave.
Interview questions [1]
Question 1
How I would handle a scenario where the individual who didn't really want to speak to me
Informal interview over video chat.
Explanation of job with a few questions & personal reactions to various aspects of the role.
Also open to answer any questions that came up during the interview.
Interview questions [1]
Question 1
Feelings about being put into certain difficult situations.
How you would respond to challenging customers.
Access to personal vehicle/vehicles when necessary.