The temp agency contacted me to let me know they would send my resume to Surewest. They first sent me 4 tests to complete which I passed which consisted of typing, excel, windows and a customer service test. They skipped the phone interview all together and I had a face to face interview with two lovely woman that lasted about an hour. It was very enjoyable for a job interview.

They call you and complete an over the phone brief interview, then you're emailed an online personality test.You're told you'll hear back shortly. Its been 6wks and I haven't heard anything, not even an email from this company thanking me for my interest or for completing the online test.