After applying, a list of questions was sent to me in an email. It took about 2-3 hours to come up with well-thought-out responses. About one week later, I received a call from the HR manager to set up an interview that same week. The interview lasted 30 minutes (if not, under 30 minutes). The interviewer was cold and seemed uninterested. I was pretty nervous, as there were two people in a tiny office: one sitting to my left and one across at their desk. It was a little strange and seemed unprofessional for how "professional" the questions were. It was hard to connect (which is probably what cost me the interview... and let me tell you, I can connect with a wall). I sent two follow-up handwritten letters (and dropped them off, so they would arrive the day after). Exactly one week later, I received an email from the HR manager telling me they would not be advancing me to the next stage. Not only was I bummed (because I emotionally invested in the interview quite a bit... I've only heard awesome things about the company), but a little shocked. Overall, I would recommend that upper management get to know the interviewee a little better (and work on small-talk) before pushing them out the door. Good luck!