I applied online. The process took 1 day. I interviewed at RHP (Teddington, London, England) in May 2016
Interview
An initial meet and greet; followed by an interview with 3 interviewers; a series of questions in a Word document to prioritise in order of importance; sample minute taking; writing an email response to a complaint; a discussion with interviewers and other applicants re. relevant current affairs. We were all well looked after and shown the offices and were encouraged to ask as many questions as we liked.
Interview questions [1]
Question 1
How would you respond to a difficult and angry customer?
Can you explain your career break?
Why do you want the job?
What do you know about the Company?
Was told that "they looked through all the CV's and decided not to progress with mine at that time". I also requested feedback, and no-one got back to me, in all it was a really horrible experience, especially when you hold all the relevant experience and qualifications. Being ignored like this, and rejected without good reason makes it look like a very biased application process looking at other background factors not relating to qualifications, behaviour or experience.
If the team were just considering CVs, then why bother wasting candidate time in writing answers to company related questions? Very unprofessional, unnecessary and a bunch of time wasters.
I’m really sorry to hear that this is the experience you’ve had. We’re committed to delivering a fair and transparent recruitment process and communicating with candidates with care. We know how important feedback is during the recruitment cycle regardless of the outcome and we aim to always respond quickly to any requests. This wasn’t your experience and it should have been. We’d like to understand more from you so we can change your experience and offer the personalised feedback on why your application wasn’t successful on this occasion. To help, please can you get in touch with us directly to provide a few details so we can resolve this for you. Many thanks.
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