I applied online. I interviewed at Qualtrics in Apr 2022
Interview
I had 5 interviews with Qualtrics and they were all virtual. Below is the order of the interviews:
- Recruiter Screen
- Technical Screen
- Hiring Manager Screen
- 2 consecutive 30 minute interviews
- 1 TACOS interview (30 minutes)
Regarding the entire process, I felt that the technical screen was a complete waste of time because I was told the role has no coding involved in the day-to-day responsibilities of the role whatsoever. I enjoyed my conversation with the hiring manager the most and the interviews that followed that were asking me a lot of behavioral questions like “tell me about a time…” relating to project management/customer success stories. The TACOS interview was basically to see if you would be a “Cultural fit” within the role, similar to how Amazon does their behavioral interviews on their leadership principles.
I did not feel that the interview process itself was difficult, but what is really disappointing is that I was supposed to receive a decision regarding if I would receive an offer or not and they never contacted me about what they decided on. It’s frustrating because I spent so much time going through the process just to be ghosted. If this is how they treat their candidates then I REALLY question whether or not they are truly living up to their core value “transparency”. It’s not that hard to send out an email with a decision but this is not the first time I’ve heard they ghost candidates.
Interview questions [1]
Question 1
- Tell me about a time you took the initiative to solve a difficult problem.
- Give an example of a time when you tried to accomplish something but failed? (In relation to customer expectations)
- Describe an instance when you had to deal with a difficult customer?
- Understand what SaaS is and the benefits/disadvantages of the software distribution model vs on-premise
- Understand how to troubleshoot web-based application problems (dev tools)
- Understand fundamentals of coding/Know how to pseudocode
- Have at least 1 story prepared for each TACOS value
Tuve tres entrevistas, dos fueron sobre mi manera de trabajar y lidear con problemas del día a día, y la tercera fue tecnica sobre javascript y css. Los entrevistadores fueron muy amables.
Interview questions [1]
Question 1
how was it when you had to break bad news to a customer?
I applied online. The process took 4 weeks. I interviewed at Qualtrics (Ciudad de Mexico) in Apr 2024
Interview
There were 4 interviews. The first one was with the recruiter asking for basic information about previous roles.
The second interview was with one senior team member, it was a behavioral interview to understand the way I work and how I handle multiple projecs and also previous experiences.
The third one was a technical interview where I had to write a simple code in any coding language.
The last one was with the recruiting manager, it was another behavioral interview, the questions were related with my previous experiences.
Interview questions [1]
Question 1
How do you prioritize tasks when working on multiple projects or when a priority changes for one of them.
I applied online. The process took 5 weeks. I interviewed at Qualtrics (Salt Lake City, UT) in May 2022
Interview
Entire process took about 4-5 weeks, which they told me up front. We're up front about salary expectations and interview processes.
Here's an outline:
Week 1:
Recruiter call (30 mins)
Week 2:
Hiring Manger interview (30 minutes)
Technical Interview (30 minutes)
Week 3-4:
Interview with adjacent teams (x2)
-They asked things like "Give me an example of a time when you...." or "How do you handle dissatisfied clients," etc.
TACOS Interview: Met with another Technology Consultant about culture and fit
Week 5:
Email saying they chose another candidate. It was a personal email to me from the recruiter. He said he wanted to stay in touch for when they do more hiring for the role. I asked for feedback and he gave me great and specific feedback over why the other candidate was chosen (they had experience with a very specific software they work with).
Another position that was a good fit for me came up , and the recruiter from this role (TC) emailed the recruiter for that one saying I was a top candidate.
Overall, pretty good experience. Communication could be a little better, there was a bit of lag time between interviews. Overall, I'm pleased with the experience.
Interview questions [1]
Question 1
Describe a time you handled and helped an unhappy client. Describe a time when you didn't meet a deadline. Describe a time where you couldn't meet the clients needs in the time they wanted, and how did you solve the problem?