Skip to contentSkip to footer
  • Community
  • Jobs
  • Companies
  • Salaries
  • For employers
      Notifications

      Loading...

      Elevate your career

      Discover your earning potential, land dream jobs, and share work-life insights anonymously.

      employer cover photo
      employer logo
      employer logo

      Prospect Mortgage

      Is this your company?

      About
      Reviews
      Pay and benefits
      Jobs
      Interviews
      Interviews
      Related searches: Prospect Mortgage reviews | Prospect Mortgage jobs | Prospect Mortgage salaries | Prospect Mortgage benefits
      Prospect Mortgage interviewsProspect Mortgage Loan Officer Assistant interviewsProspect Mortgage interview


      Glassdoor

      • About / Press
      • Awards
      • Blog
      • Research
      • Contact Us
      • Guides

      Employers

      • Free Employer Account
      • Employer Centre
      • Employers Blog

      Information

      • Help
      • Guidelines
      • Terms of Use
      • Privacy and Ad Choices
      • Do Not Sell Or Share My Information
      • Cookie Consent Tool
      • Security

      Work With Us

      • Advertisers
      • Careers
      Download the App

      • Browse by:
      • Companies
      • Jobs
      • Locations
      • Communities
      • Recent posts

      Copyright © 2008-2026. Glassdoor LLC. "Glassdoor," "Worklife Pro," "Bowls" and logo are proprietary trademarks of Glassdoor LLC.

      Followed companies

      Stay ahead in opportunities and insider tips by following your dream companies.

      Job searches

      Get personalised job recommendations and updates by starting your searches.

      Loan Officer Assistant Interview

      4 Nov 2016
      Anonymous interview candidate
      Westlake Village, Los Angeles, CA
      No offer
      Negative experience
      Average interview

      Application

      I applied through a recruiter. The process took 2 weeks. I interviewed at Prospect Mortgage (Westlake Village, Los Angeles, CA) in Oct 2016

      Interview

      I was contacted by a recruiter for Prospect Mortgage who said that they worked for the company and found my resume online at one of these job boards. The recruiter asked about my experience and told me about the position for a Loan Officer Assistant in Westlake Village, CA. I told him that I was interested and he went on to describe the position. The office in Westlake Village, CA according to the recruiter, is primarily there to help the lead loan officer in the company who brings in over around 100 deals a month on average. I went into the interview on a Monday morning and was called by the recruiter just to make sure I was making it to the interview. The woman conducting the interview told me that they had a new computerized test that they just implemented. However, she did not know how to get the computer started and said she would send the link for the test to do at home. During the interview I was told that I needed NMLS for this position as I would would be contacting borrowers on behalf of the primary loan officer to collect information and enter it into encompass. The position did not require processing as there were dedicated processors who did not speak to customers directly, so this was an in between a processor and loan officer position. The interviewer told me once again that we were handling files for the main Loan Officer and that they had six loan officer assistants that on average closed 15-20 files a month, but the volume was increasing so they had to add on more. The compensation was good and included bonuses for closed files, most closed files and timely passing through processing/underwriting were also given bonuses. I was asked general questions about my experience as well as questions about taking loan applications. When the interview was over I was told that she would be interviewing through the week and that either my recruiter or the interviewer herself would in contact with me by the end of the week. The recruiter called me afterward and asked how it went and said that he would talk to the interviewer and call me back by the end of the day. I did not receive a call or the computerized test, so the following day I called the interviewer. I was then told that the interviewer was in Fresno, CA for the rest of the week and left a message for her. I then called the recruiter to ask for a link to the test to complete and left a message for him as he was not in. The following day I got a call back from the recruiter saying that the interviewer is in Fresno again and that they were planning on moving their Fresno office to Westlake. The recruiter said that she forgot and the company was not used to giving the tests yet, but he would send me a link to the test which he did later that day. The test was timed at about 1 minute a question and pertained to general mortgage loan guidelines and procedures. It did not give me results afterward, just a completed notice. I emailed the recruiter confirmation that the test was completed that afternoon. A week later I didn't hear back so I called the recruiter on Tuesday (Monday was a holiday). I did not get a return call until the following day by the recruiter. He was apologetic for the delay and said that he would verify if the interviewer got the test results and let me know that evening what happened. I did not get a call that evening. I called the recruiter back two days later on a Friday morning and left him a message asking if he had any information. I did not get a call that day or the next week, so I called back the following Wednesday and left another message for the recruiter. I never heard back from anyone.

      Interview questions [1]

      Question 1

      How well do you know encompass software?
      Answer question

      Other Loan Officer Assistant interview reviews for Prospect Mortgage

      Loan Officer Assistant Interview

      18 Jul 2013
      Anonymous interview candidate
      Declined offer
      Positive experience
      Easy interview

      Application

      I applied through a recruiter. The process took 2 weeks. I interviewed at Prospect Mortgage

      Interview

      I met with the loan officer and district manager for my first interview. There were no real interview questions being asked, it was more like a sit down discussion about the job position and what it entailed. I requested a 2nd interview myself to see if I could meet the rest of the team. It seems they really wanted to find someone with the experience already but did not care what type of person.

      Interview questions [1]

      Question 1

      They did not ask me any difficult questions.
      Answer question

      Top companies for "Compensation and Benefits" near you

      avatar
      UniCredit Group
      3.6★Compensation and benefits
      avatar
      Erste Group
      3.7★Compensation and benefits
      avatar
      Sberbank
      4.2★Compensation and benefits
      avatar
      World Bank Group
      3.9★Compensation and benefits

      Bowls

      Get actionable career advice tailored to you by joining more bowls.

      Company Bowl sample

      Want the inside scoop on your own company?

      Check out your Company Bowl for anonymous work chats.