I applied online. I interviewed at Progressive Insurance in Oct 2015
Interview
First I was asked to take an assessment with some fairly easy math and personality questions. I passed that and an email was sent requesting me to schedule a phone interview. My phone interview was 10/26. The recruiter started with standard questions such as why I wanted to leave my current position then she asked 7 STAR questions.
To be honest, I thought I had bombed the phone interview. A few hours later I received an email to start my background check. I did not want them contacting my current employer so they requested w2s and check stubs.
The following day, the recruiter called me and said they were pushing me forward for an in person interview which I had today 10/29. The in person interview was conducted by the claims supervisor who was present and a claims manager over the phone. Again they opened with standard questions followed by maybe 6 STAR questions. I asked when I would hear back and she said they like to be quick so hopefully by 11/6.
This afternoon I received a call from the recruiter stating I got the job! I start 11/16. Overall the experience was great and the process moved fast. The STAR questions are a bit difficult as sometimes its hard to come up with a good example but do your best and be as articulate as possible.
Interview questions [1]
Question 1
Tell me about a time you took a unique approach to something and were there other options?
I applied online. I interviewed at Progressive Insurance in Jun 2026
Interview
I have not completed the process yet but, first was an online assessment, then if you 'pass' you are moved on to a HireVue video interview which takes about 30 minutes with 8 questions.
Interview questions [1]
Question 1
1. Tell me about a time when you had together information from multiple sources to solve a problem describe the situation the stuff you took together the information and the outcome
2. Misunderstanding between you and a customer, and you were unable to meet your expectations describe the specific situation the actions that you took and the outcome of the situation
3. Tell me about the situation when you had to adapt existential process or encounter while working on an assignment at work or during college please describe the situation how you adapted to the change and the results
4. Think about a time when you need to learn something new in order to accomplish a task at work or during college, please describe the situation your actions and the outcome
I applied online. I interviewed at Progressive Insurance (Colorado Springs, CO)
Interview
Met the minimum requirements, then I got a link to the four part assessment. Once I passed the assessment, almost right away I got an invite to a HireVue interview. Finally, I got to interview with real people.
Interview questions [1]
Question 1
Tell me about a time when you had to deal with a difficult customer.
It was a fairly lengthly process which involved the application, an assessment, pre-recorded one way interview, and a live virtual interview. Asked behavior-based STAR questions. It was extensive with at least 10 questions.
