I applied online. The process took 3 weeks. I interviewed at Progressive Insurance in Oct 2015
Interview
I applied end of september. The next day I was asked to take a test and the following day I got an email asking to set up a phone interview. The phone interview was just basic customer service questions that they provide you when you get your initial email for the phone interview scheduling. The interview lasted about 45 mins and the lady was very insightful for what to say and do for the next round of interviews. Two days later I received an email requesting an in person interview a week later. This interview was pretty much the same type of questions. Three business days after the interview, I got a call from HR saying I was hired and started working three weeks later. The key to the interviews is just be relaxed and don't be nervous. I went in a half hour early to talk to the guys in front and got a feel for the company. Everyone was very nice and helpful.
Interview questions [1]
Question 1
name something you implemented at your current job to make tasks easier
I applied online. I interviewed at Progressive Insurance in Jun 2026
Interview
I have not completed the process yet but, first was an online assessment, then if you 'pass' you are moved on to a HireVue video interview which takes about 30 minutes with 8 questions.
Interview questions [1]
Question 1
1. Tell me about a time when you had together information from multiple sources to solve a problem describe the situation the stuff you took together the information and the outcome
2. Misunderstanding between you and a customer, and you were unable to meet your expectations describe the specific situation the actions that you took and the outcome of the situation
3. Tell me about the situation when you had to adapt existential process or encounter while working on an assignment at work or during college please describe the situation how you adapted to the change and the results
4. Think about a time when you need to learn something new in order to accomplish a task at work or during college, please describe the situation your actions and the outcome
I applied online. I interviewed at Progressive Insurance (Colorado Springs, CO)
Interview
Met the minimum requirements, then I got a link to the four part assessment. Once I passed the assessment, almost right away I got an invite to a HireVue interview. Finally, I got to interview with real people.
Interview questions [1]
Question 1
Tell me about a time when you had to deal with a difficult customer.
It was a fairly lengthly process which involved the application, an assessment, pre-recorded one way interview, and a live virtual interview. Asked behavior-based STAR questions. It was extensive with at least 10 questions.