I applied online. The process took 4 weeks. I interviewed at Progressive Insurance in Jun 2013
Interview
The whole process took approximately 1 month. I applied online June 4th I received an email 1 week later to take an online assessment personality/iq test. It basically consisted of a few math problems and the rest were situational type questions. I received another email the next morning letting me know that I passed the test and they let me know someone would call me to schedule a phone interview. A few days later someone called to set up the phone interview she let me know my interviewers name and let me know that I would be asked a series of behavioral type questions. We set it up for the following Monday. My interviewer called at the scheduled time and she gave me some background on what the position entailed and asked me if I had a valid drivers license and would I be able to travel to Ohio for 2 weeks training. Then she asked about my education and my previous experience. She then let me know that she would start asking behavioral STAR questions. After asking about 7 questions she asked if I had any questions make sure you ask are there any concerns with my fit for the role? After my questions she asked me how I felt I did.. I told her I thought I did well because I gave great real life in depth examples to show case my experience. She said she agreed and let me know she was sending me to the next phase and would be in touch to schedule a face to face. She sent me a link to start my background. I was called by a different person to schedule my in person interview a few days later. They called on a Wednesday and asked if I could come in the following Monday. Tuesday I accepted. I had an interview with 2 people they asked about my experience and college gpa. Then asked more behavioral questions and gave me time to ask questions. I thanked them for their time. The recruiter called me 2 hrs later and asked me how I went I said it went well. She agreed and said she spoke to my interviewers and they said I did great! A must hire! She said she wanted to extend an informal offer until my background check came back. So I will be starting soon!!
Interview questions [1]
Question 1
1.Tell us about a time you had to work in a hostile work environment.
2. Tell us about your proudest moment in your career.
3. Tell us about a time when you received negative feedback
4. Tell us about a time when you had to go above and beyond for a customer
I applied online. I interviewed at Progressive Insurance (Colorado Springs, CO)
Interview
Met the minimum requirements, then I got a link to the four part assessment. Once I passed the assessment, almost right away I got an invite to a HireVue interview. Finally, I got to interview with real people.
Interview questions [1]
Question 1
Tell me about a time when you had to deal with a difficult customer.
It was a fairly lengthly process which involved the application, an assessment, pre-recorded one way interview, and a live virtual interview. Asked behavior-based STAR questions. It was extensive with at least 10 questions.
I applied online. The process took 3 weeks. I interviewed at Progressive Insurance (Allentown, PA) in May 2026
Interview
The interview process is extensive, there are several levels after applying for the position. Initially there are several questions to answer followed by a video interview with Behavioral questions to be answered in their STAR format (Situation, Task, Action, Result) followed by the following interview with an actual manager. This interview was also answering additional behavioral questions in the STAR format and answering several other questions. After all was said and done. I received an e-mail informing me they went a different direction.
Interview questions [1]
Question 1
Why are you interested in becoming a Claims Adjuster, and why Progressive?
