I applied online. The process took 5 weeks. I interviewed at Productivity Associates (San Diego, CA) in Sept 2013
Interview
The interview took place a few days after I applied online. There was only one interviewer and the atmosphere was quite relaxed. Talking was about what kind of customer and products the support would be for and about my own working experience. At the end I was asked to provide a bilingual writing example as an answer to a fictious customer request.
I applied through an employee referral. The process took 5 weeks. I interviewed at Productivity Associates (Greeneville, TN)
Interview
When I was notified that I had been selected to have an interview, I was given the option to choose when it best suited me. The interview was via conference call. I felt very anxious about speaking to my potential future employers and not being able to judge the reactions of the people on the other end. After introductions, my anxiousness flew right out the door. While keeping the interview professional and acquiring the information needed to make a decision. I felt like I knew my future employers as if I had been working for them for years. The entire interview was about 1 hour long.
2-3 weeks after interview, I received the job offer.
The paperwork process was normal. However, human resources (she knows who she is) made themselves available and were very helpful in the whole process. Literally every step of the way during the finalization of the job offer, the hiring manager and human resources kept me in the loop of things.
In my opinion, if more employers were to keep in touch with their potential employees the way that PAI did with me. They would have a more loyal employee base.
Interview questions [1]
Question 1
What would you do if you were trapped in a room with (fictional creature) for 10 minutes.
I applied online. I interviewed at Productivity Associates
Interview
I hated this place. The interview consisted of two guys asking questions that were very technical but also very random. The prescreening girl asked me if I knew Linux and I said no. I was invited for the on site interview. They asked me if I knew Linux late in the interview and when I said no, they said I wouldn't be getting the job then and thanked me for my time. What a bunch of jerks - and the pay seems to be crap!
Thank you for your feedback. We apologize if you had a negative experience during your interview process. However, not all of our positions are Linux based, at times we like to keep people in the pipeline for other positions. We also hire at entry level, as we promote from within.