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      Plusnet

      Part of BT Group

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      Related searches: Plusnet reviews | Plusnet jobs | Plusnet salaries | Plusnet benefits
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      Customer Service Representative Interview

      6 Oct 2023
      Anonymous interview candidate
      Leeds, England
      No offer
      Positive experience
      Average interview

      Application

      I interviewed at Plusnet (Leeds, England)

      Interview

      The interview went well, and response was given after the interview. The interviewer started with a brief intro of the company and the role. He asked the usual ethnicity questions and how perfectly you fit into the schedule for the role

      Interview questions [1]

      Question 1

      Questions were on your strength, weaknesses, dealing with challenging customers, and how you will overcome such situations.
      Answer question

      Other Customer Service Representative interview reviews for Plusnet

      Customer Service Representative Interview

      1 Feb 2024
      Anonymous employee
      Leeds, England
      Accepted offer
      Neutral experience
      Easy interview

      Application

      I applied online. The process took 2 weeks. I interviewed at Plusnet (Leeds, England) in Jun 2020

      Interview

      Very easy interview over the phone. Asked the standard interview questions such as describe a time where a customer was unhappy and you were able to resolve their query, used the star method.

      Interview questions [1]

      Question 1

      Q: explain how you were able to resolve conflict with a customer
      Answer question

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