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      Playbook

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      Experience Director Interview

      10 Feb 2026
      Anonymous employee
      Chicago, IL
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. I interviewed at Playbook (Chicago, IL) in Nov 2025

      Interview

      The interview process was very succinct, thoughtful, and well organized. The HR and hiring team were extremely communicative and timely throughout, and I never felt out of the loop regarding timelines or next steps. The process included an initial screening with the HR team, a work sample, a work sample review with operations leadership, and an in-person interview with the building team. While I was not initially selected for the role, the HR team stayed in touch, provided clear and honest feedback, and kept me informed as things evolved. When a new opportunity opened up, they reached back out and re-engaged me in the process. I’m very grateful for the transparency, care, and professionalism shown at every stage. The feedback was thoughtful and constructive, and the overall experience felt human, respectful, and aligned with the company’s values.

      Interview questions [1]

      Question 1

      One question that came up consistently throughout the process was why I felt aligned with Playbook and which of my values kept me connected to the role and the team. They were genuinely interested in understanding my motivation, how I approach people and community, and whether my values around hospitality, connection, and intentional experience design aligned with how Playbook shows up for its tenants and partners.
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