- First video call with HR. - Interview with Team Leader and Operations Manager at the office. Small Amadeus test. - HR get in contact with you in order to send you the interview feedback and (if there is the case), they offer you the job.

30 min call with recruiter. 2 hours presencial interview with team leader and operations manager, including 30min Amadeus assessment including 13 questions. Last was 30min interview with the customer care director.