I applied online. The process took 4 weeks. I interviewed at Percepta in Feb 2020
Interview
I went through 4 rounds of interviews, was offered the CSM position, packed up my home in PA and moved to Houston, TX. I called the recruiter 4 days straight before getting a call back after my arrival just to be told the requisition was canceled and I did not have a job. I was devastated! Left hanging in a strange place! No one there cared what they'd just done to me!
Interview questions [1]
Question 1
They’re all “name a time when”, “how did you handle it”, and what were the results kind of questions.
I applied online. The process took 2 days. I interviewed at Percepta (Melbourne, FL) in Dec 2014
Interview
bring you in and put you on a mock customer call and you become the liaison between customer and the dealership. they have a scenario where you must provide repair assistance.You have to decide if the customer is getting repair assistance from the dealership and if the negotiate how much if at all.
Interview questions [1]
Question 1
something that you did at work to provide good customer service.
