There was a pre screening which was very easy, was asked generic interview questions. Afterwards there was an in person interview with the test center manager. Was asked generic questions and some situational questions based off the job description example, “how would you handle an upset candidate?”

Interview process was straight forward. Mine was a two step process. First, HR interviewed me over the phone. Upon satisfying that step, I was interviewed in person by the office manager. I was not hired, as they chose to go with someone else which is certainly their perogrative. However I was informed this via e-mail and not a phone call. I personally find that somewhat unprofessional, as if I take the time to come in for an interview, I think it's only fair I'm told via a phone conversation as opposed to a generic e-mail. Just my opinion.