Submitted an online application, then went in for interview with HR rep and the store manager of the location I applied to. Had a long Zoom orientation session with an HR person discussing policies, salary, etc.
I applied through an employee referral. The process took 1 week. I interviewed at Pacers Running
Interview
Very relaxed, easy-going, and comfortable. It felt very conversational and non-intimidating. The goal was to get to know you and hear about your passions, because that is what their brand is revolved around, a passion for this sport and reflecting that on customers. They have a great crew of people running the show, so if you are personable, easy to work with, and knowledgable in this area, you'll do great!
Interview questions [1]
Question 1
How important to you is understanding customer service?