Ridiculous and protracted process that took several months and a presentation after 5 rounds of interviews with similar questions being asked by different interviewers. Overall the process was a bad experience and I would not recommend this company
Three interviews with various levels of technical questions and teams. Equally about cultural fit and technical acumen. The interviews started on time, were held on zoom and provided time for me to ask questions as well.
I applied through an employee referral. The process took 4 weeks. I interviewed at OptumInsight in May 2022
Interview
There was a recorded screening interview, and then 3 separate interviews to assess different skills - qualitative, quantitative, and client relations. The interviews were conversational, done remotely. Get a referral if you can from a current employee, increases your odds of getting interviewed.
Interview questions [1]
Question 1
How would you describe excellent customer service?