Skip to contentSkip to footer
  • Community
  • Jobs
  • Companies
  • Salaries
  • For employers
      Notifications

      Loading...

      Elevate your career

      Discover your earning potential, land dream jobs, and share work-life insights anonymously.

      employer cover photo
      employer logo
      employer logo

      Omada Health

      Engaged employer

      About
      Reviews
      Pay and benefits
      Jobs
      Interviews
      Interviews
      Related searches: Omada Health reviews | Omada Health jobs | Omada Health salaries | Omada Health benefits
      Omada Health interviewsOmada Health Customer Success Manager interviewsOmada Health interview


      Glassdoor

      • About / Press
      • Awards
      • Blog
      • Research
      • Contact Us
      • Guides

      Employers

      • Free Employer Account
      • Employer Centre
      • Employers Blog

      Information

      • Help
      • Guidelines
      • Terms of Use
      • Privacy and Ad Choices
      • Do Not Sell Or Share My Information
      • Cookie Consent Tool
      • Security

      Work With Us

      • Advertisers
      • Careers
      Download the App

      • Browse by:
      • Companies
      • Jobs
      • Locations
      • Communities
      • Recent posts

      Copyright © 2008-2026. Glassdoor LLC. "Glassdoor," "Worklife Pro," "Bowls" and logo are proprietary trademarks of Glassdoor LLC.

      Company Bowl sample

      Want the inside scoop on your own company?

      Check out your Company Bowl for anonymous work chats.

      Bowls

      Get actionable career advice tailored to you by joining more bowls.

      Followed companies

      Stay ahead in opportunities and insider tips by following your dream companies.

      Job searches

      Get personalised job recommendations and updates by starting your searches.

      Customer Success Manager Interview

      18 Dec 2022
      Anonymous interview candidate
      Houston, TX
      No offer
      Negative experience
      Easy interview

      Application

      I applied online. The process took 2 weeks. I interviewed at Omada Health (Houston, TX) in Nov 2022

      Interview

      Spoke with a recruiter over the phone, then moved forward to the hiring manager which was also a phone conversation. When I asked questions he couldn't answer like the average ARR of the accounts I'd be working with, he didn't know and said it's a question he already inquired about. Weird because the recruiter had no idea either and told me to ask him. After that interview, I was given a stock rejection response (lol)

      Interview questions [1]

      Question 1

      Basic questions about past CSM experience
      Answer question
      4

      Other Customer Success Manager interview reviews for Omada Health

      Customer Success Manager Interview

      7 Dec 2023
      Anonymous interview candidate
      No offer
      Negative experience
      Average interview

      Application

      I interviewed at Omada Health

      Interview

      Very Lengthy Interview process. 1. Recruiter 30min 2. Hiring Manager 30min 3. Peer Interview 30min + Head of CS 30min 4. Case Study Presentation/Panel Interview with 5 diff people First 3 interviews were standard “tell me about a time” scenarios. Everything seemed to be going well until the final interview. You’re doing a presentation on a case study that they give hardly any clarity on what exactly they’re looking for. They were not clear on the format either. They give you a ton of info/data about Omada and the “client” and expect you to figure out how to go about the presentation. They want you to make alot of assumptions about the company and the “client” in the case study. Just alot of hoops to go thru for this type of position. Received pretty good feedback outside of them wanting my presentation to be formatted differently only to not receive an offer. Seems like they don’t mind wasting applicants time and want you to jump thru alot of hoops.

      Interview questions [1]

      Question 1

      How to you prioritize engagement with clients? What is something you struggle with? Tell me about a time you dealt with a difficult client.
      Answer question
      7
      avatar
      Omada Health response
      2y
      Thank you for your feedback on our interview process. Throughout the candidate experience, we always seek to be communicative and transparent with applicants whether or not they are selected for the role - it's never our intention to waste anyone's time. We pride ourselves on a thorough process of mutual evaluation around both skills and culture and always welcome candidates to reach out and seek any clarity on anything that may feel ambiguous at anytime during their interview process. If you would like to connect to share more context, please feel free to reach out to recruiting@omadahealth.com.

      Customer Success Manager Interview

      23 Nov 2021
      Anonymous interview candidate
      No offer
      Negative experience
      Average interview

      Application

      I applied online. The process took 8 weeks. I interviewed at Omada Health in Sept 2021

      Interview

      Call with recruiter, followed by a call with the hiring manager, then three zoom calls with members of the team or leadership, and finally a panel interview/ presentation. This final stage was where things didn’t go as well. They provided a scenario and the goal was to demonstrate to the client the pilot program worked and then set up the next implementation stage to expand the program. There were only 45 minutes to present and 15 minutes for Q&A. From a client management perspective in the real world I would take at least an hour and a half to do something similar. To me this step was set up for the applicant to fail with very little instructions of what they wanted to see. There was radio silence for a while and then received a pretty generic email telling me they had moved on to other applicants. The entire process took over two months and now the job is posted again. You cant expect perfection.

      Interview questions [1]

      Question 1

      Q: When do you know a client might be leaving
      1 Answer
      5

      Top companies for "Compensation and Benefits" near you

      avatar
      B. Braun
      3.6★Compensation and benefits
      avatar
      Northside Hospital
      4.0★Compensation and benefits
      avatar
      Cleveland Clinic
      3.5★Compensation and benefits
      avatar
      Henry Schein
      3.8★Compensation and benefits