Skip to contentSkip to footer
  • Community
  • Jobs
  • Companies
  • Salaries
  • For employers
      Notifications

      Loading...

      Elevate your career

      Discover your earning potential, land dream jobs, and share work-life insights anonymously.

      employer cover photo
      employer logo
      employer logo

      Okta

      Engaged employer

      About
      Reviews
      Pay and benefits
      Jobs
      Interviews
      Interviews
      Related searches: Okta reviews | Okta jobs | Okta salaries | Okta benefits | Okta conversations
      Okta interviewsOkta Senior Manager, Customer Success interviewsOkta interview


      Glassdoor

      • About / Press
      • Awards
      • Blog
      • Research
      • Contact Us
      • Guides

      Employers

      • Free Employer Account
      • Employer Centre
      • Employers Blog

      Information

      • Help
      • Guidelines
      • Terms of Use
      • Privacy and Ad Choices
      • Do Not Sell Or Share My Information
      • Cookie Consent Tool
      • Security

      Work With Us

      • Advertisers
      • Careers
      Download the App

      • Browse by:
      • Companies
      • Jobs
      • Locations
      • Communities
      • Recent posts

      Copyright © 2008-2026. Glassdoor LLC. "Glassdoor," "Worklife Pro," "Bowls" and logo are proprietary trademarks of Glassdoor LLC.

      Company Bowl sample

      Want the inside scoop on your own company?

      Check out your Company Bowl for anonymous work chats.

      Bowls

      Get actionable career advice tailored to you by joining more bowls.

      Followed companies

      Stay ahead in opportunities and insider tips by following your dream companies.

      Job searches

      Get personalised job recommendations and updates by starting your searches.

      Senior Manager, Customer Success Interview

      8 Apr 2016
      Anonymous interview candidate
      San Francisco, CA

      Other Senior Manager, Customer Success interview reviews for Okta

      Senior Customer Success Manager Interview

      25 Jan 2024
      Anonymous interview candidate
      No offer
      Neutral experience
      Easy interview
      No offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 2 weeks. I interviewed at Okta (San Francisco, CA) in Mar 2016

      Interview

      1) Phone screening with the recruiter 2) Meeting with hiring manager to go over my experiences and skill set for the job 3) Five hour long on-site interview with 9 people in the wider Services team. This was a very long sit but it was good to get an idea of how the teams worked together and understand the nature of the job at hand. There was a lot of over-lap in questioning though (the obvious ones: tell me about yourself, why Okta, what is your management style etc.). It was all together a good experience as they really took the time to get to know me. I ended up missing out on the role because my competition had extensive Access and Identity Management experience which I didn't. The good thing is that the recruiter took the time to give me all the positive feedback the team had provided and explained the decision in detail.

      Interview questions [1]

      Question 1

      1) If you could work for anyone (in history or current) person, who would it be and why? 2) What do you believe in that others don't and how do you deal with it? 3) Do you think good managers need to have an edge? 4) Is Customer Success more art or more science for you and why?
      Answer question
      10

      Application

      I applied online. The process took 1 week. I interviewed at Okta in Dec 2023

      Interview

      I got an email from Recruiter, then jump into a call. The call was super brief. He explained the job and then asked no questions and just let me talk.

      Interview questions [1]

      Question 1

      Tell me about your experience
      Answer question

      Sr. Customer Success Manager Interview

      12 May 2022
      Anonymous interview candidate
      No offer
      Negative experience
      Average interview

      Application

      I applied through an employee referral. The process took 3 weeks. I interviewed at Okta in May 2022

      Interview

      After the first interview with the recruiting team, they let me know the manager who’s team I would be interviewing for was going to be on leave. The first two interviews were great. After the presentation round (final round) they the interview panel let me know they didn’t know what the manager on leave was looking for for her team which made me feel this process was a waste of my time.

      Interview questions [1]

      Question 1

      First 2 interviews were questions around the job and your experience. Presentation is definitely tailored more for someone who works within the company. A lot of research and a lot of time is needed if you don’t work within the company.
      Answer question

      Senior Customer Success Manager Interview

      20 Nov 2021
      Anonymous employee
      Washington, DC
      Accepted offer
      Positive experience
      Difficult interview

      Application

      The process took 5 weeks. I interviewed at Okta (Washington, DC)

      Interview

      The process was typical for larger SaaS companies. 3-5 weeks. Several 1:1 interviews with various people ending with a final round presentation. Recruiter(s) were not always the most responsive. I had to check in and follow up first more then I would have liked. But the experience overall was positive.

      Interview questions [1]

      Question 1

      Several situational questions. ex. What’s an example of a time when you had to overcome an obstacle with a customer. How did you get through it. What was the resolution.
      Answer question
      1