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      Customer Support Analyst Interview

      15 Jun 2026
      Anonymous interview candidate
      Valencia, Valencian Community
      No offer
      Positive experience
      Difficult interview

      Application

      I applied online. I interviewed at Odoo (Valencia, Valencian Community) in Jun 2026

      Interview

      The interview was for a position in Valencia, Spain. The first part of the interview was in Spanish and then we switched to English for the hypothetical questions. They tended to ask questions about how you thought the position operated and then tell you the answer. It is an attempt to see how much research you did about Odoo and the position.

      Interview questions [7]

      Question 1

      What percentage of the role do you think is research versus talking to clients? (they tell you after it is about 80% research to 20% working with clients)
      Answer question

      Question 2

      What type of problems do you think you will respond to from clients?
      Answer question

      Question 3

      These questions were done in English: Let's pretend you have a frozen fish business. From a customer ordering to you delivering the product what are the steps? Then they ask you how you would change your answers if you were to sell fresh fish instead of frozen fish? Then asked why you think they asked these questions.
      Answer question

      Question 4

      Explain Odoo to a child who is 4 years old (also asked in English)
      Answer question

      Question 5

      What values from your research drew you to Odoo?
      Answer question

      Question 6

      What else did you learn about Odoo from your research?
      Answer question

      Question 7

      What makes Odoo different from traditional ERPs?
      Answer question

      Other Customer Support Analyst interview reviews for Odoo

      Customer Support Analyst Interview

      20 Apr 2026
      Anonymous interview candidate
      Valencia, Valencian Community
      No offer
      Neutral experience
      Difficult interview

      Application

      I applied through other source. The process took 3 days. I interviewed at Odoo (Valencia, Valencian Community) in Mar 2026

      Interview

      La entrevista mas confusa que he tenido en mis 10 años de vida laboral. Desde el principio cuando me informaron sobre los dos roles a los que podria aplicar, les menciones que especificamente para este no tenia conocimiento en lenguajes informáticos y dijeron que ofrecian la capacitación, por ende continue con la candidatura. Senti que la entrevista nunca fue enfocada a si podia desarrollar el trabajo y mas a que quieren que conozcas la empresa y te identifiques con ella. Adicionar que si bien mi ingles no es nativo llevo trabajando 4 años con gente de distintos paises no hispanohablantes y en los ultimos 2 años con mercado británico, la persona que me entrevisto no tenia la mejor pronunciacion y en mi feedback acabo diciendo que debia mejorar mi ingles y que debia poner mi nivel en mi CV (el cual esta detallado) , claro ejemplo de que no reviso mi curriculum.

      Customer Support Analyst Interview

      18 Jan 2026
      Anonymous interview candidate
      No offer
      Negative experience
      Difficult interview

      Application

      I applied online. I interviewed at Odoo

      Interview

      La entrevista resultó decepcionante y poco alineada con una evaluación real del puesto. Desde el inicio, la entrevistadora parecía esperar que conociera de memoria la cultura y los valores de la empresa, lo que hizo que la entrevista se sintiera más como una prueba de memoria que como una evaluación de competencias, experiencia o encaje profesional. Tras comentar mi experiencia laboral, se me realizó una pregunta que percibí como capciosa y poco relevante. No evaluaba habilidades, criterio ni preparación para el rol; responderla “correctamente” no aporta información real sobre la idoneidad de una persona para el puesto. Al finalizar, se me indicó que podrían considerarme para este u otro puesto según mi respuesta por email. Respondí indicando que encajaba mejor en el otro rol, pero nunca recibí respuesta. Posteriormente, me llegó un feedback para el puesto que explícitamente no había elegido, lo que evidencia falta de lectura, seguimiento y comunicación por parte del equipo.

      Interview questions [1]

      Question 1

      ¿Cómo explicarías Odoo a un niño de 3 años?
      Answer question
      1

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