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      Octopus Energy

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      Energy Specialist Interview

      30 May 2025
      Anonymous interview candidate
      London, England
      No offer
      Negative experience
      Average interview

      Application

      I applied online. The process took 3 weeks. I interviewed at Octopus Energy (London, England) in May 2025

      Interview

      Poor Candidate Experience – Unprofessional and Disappointing I recently went through an extended recruitment process, completing over 4 rounds, including an 3 hour discovery day and in-person final interview. Unfortunately, the experience was both disappointing and unprofessional. Less than 20 minutes after the final interview in person, I received a call informing me I was unsuccessful. I was told I would hear back within 24-48 hours with an outcome. I was traveling at the time and clearly communicated that I couldn’t take the call then. I requested either a callback later in the day or feedback via email. Neither option was honoured or considered. Instead, I was spoken over and told that feedback is not normally provided by email. I was told I would hear back via email & that did not happened. I was ghosted and no feedback was provided. I followed up via email with both the recruiter and my initial contact, expressing my concerns with the abrupt decision and asking for further feedback but again I’ve had no response, even over a week later. The in-person interaction also felt cold and disengaged, which was unexpected after investing time and effort to attend. Overall, the process came across as dismissive and inconsiderate of candidates’ time and circumstances. Job searching is already mentally and emotionally taxing, especially in the current climate. To be treated with such little care or professionalism after multiple rounds of interviews is unacceptable. Based on this experience, I would not recommend applying here. I felt judged and discriminated against as if their mind was already made up as soon as I walked into the room. Highly recommend to avoid and save your time and energy.

      Interview questions [1]

      Question 1

      Tell us about yourself Have you worked with vulnerable people before Will you be able to handle the fast pace environment
      Answer question

      Other Energy Specialist interview reviews for Octopus Energy

      Energy Specialist Interview

      18 May 2026
      Anonymous employee
      Lille
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. I interviewed at Octopus Energy (Lille)

      Interview

      J’ai eu l’occasion de passer deux entretiens avec Octopus Energy et l’expérience a été très positive. Les recruteurs ont été à l’écoute, bienveillants et transparents tout au long du processus. Les retours ont été rapides après chaque échange et l’équipe est restée facilement joignable par mail, ce qui rend le suivi fluide et rassurant pour les candidats.

      Interview questions [1]

      Question 1

      Quel partenariat pourriez-vous mettre en place afin que l'entreprise gagne en visibilité ?
      Answer question
      avatar
      Octopus Energy response
      2w
      Salut ! Un grand merci d'avoir pris le temps de partager ton expérience avec nous. On sait à quel point la recherche d'un job peut être une période intense, alors lire que ton parcours s'est déroulé de manière fluide et rassurante, c'est la plus belle des récompenses ! Nos recruteur·se·s ont à cœur de créer un espace de discussion basé sur l'écoute et la transparence dès le premier contact. On est ravi·e·s de savoir que leur réactivité par mail t'a permis·e d'aborder ces deux entretiens sereinement. Ce qu'on garde précieusement de ton témoignage : Ton sentiment d'avoir été écouté·e et soutenu·e. La transparence de nos équipes tout au long des échanges. Un suivi par mail rapide qui évite le stress de l'attente. Le message est déjà transmis à toute l'équipe, et on te garantit que ça leur donne un immense coup de boost. On te souhaite le meilleur pour la suite de tes projets professionel·le·s ! 🐙

      Energy Specialist Interview

      26 Apr 2026
      Anonymous employee
      Manchester, England
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. I interviewed at Octopus Energy (Manchester, England)

      Interview

      people are friendly but there are 3 rounds of interviews - Video interview, Discovery Day and individual interviews. I'd say the whole process is a bit long for an entry customer service role. But overall speaking, it's not too bad.

      Energy Specialist Interview

      12 Apr 2026
      Anonymous employee
      Köln
      Accepted offer
      Positive experience
      Average interview

      Application

      I interviewed at Octopus Energy (Köln)

      Interview

      Ein erstes Kennenlernen über Video Call und dann ein paar Tage später ein Gespräch mit den Teamleitern. Die Rückmeldung kam auch recht zeitnah. Allem in allem ein guter Prozess, jedoch wären klarer Informationen zu einzelnen Vertragsdetails wünschenswert.

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