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      Customer Applications Expert Interview

      31 Mar 2023
      Anonymous interview candidate
      Ghent
      No offer
      Negative experience
      Easy interview

      Application

      I applied online. I interviewed at OMP (Ghent) in Feb 2023

      Interview

      Applied online auto reply for Customer Application Expert. First Email for OMP BE Consultant Challenge Invitation , no call no nothing just invite. Email made little sense, developer coding test, I did not apply for developer role and I am not a developer.. I replied to the recruiter, explain how I'm not a developer and did not apply for developer job. And asked/commented that the job I applied for already shows "This vacancy is no longer available." on their website. Dry reply "This test is mandatory to complete, even if you are not a developer." Had a look at the test.. none of it made sense to me because I don't know programming at all. Replied to recuiter that I find the process rather blunt and would have at least expected a call prior to such a test.. and Find it problematic to not get any acknowledgement to my question about the job I applied for..being available or not. And that as such I am no longer interested. No further reply from the recruiter Just got system message a day later stating I was not selected for "Customer Application Consultant " a completely different job, I never even applied for that role.
      avatar
      OMP response
      2y
      Hello, Thank you for taking the time to provide feedback on your experience with our recruitment process for the Customer Application Expert position. We appreciate your input, as it allows us to continually improve our procedures and provide a better experience for all candidates. We sincerely apologize for the confusion and frustration you encountered throughout the process. Also for the lack of acknowledgement and response to your inquiry about the availability of the job you applied for. We strive to maintain clear and open communication with candidates, and it is regrettable that we fell short in this regard. Please reach out to feedback@omp.com with some more details on you application so we can find out what went wrong here. Your feedback is invaluable to us, and we will take it into account to make necessary improvements. Thank you Regards Charissa Neggers Employer Branding professional