Initial call with talent manager, followed by more in-depth interview with Head of CRM. Overall a positive experience, Head of CRM was likeable and I felt they had good ambitions for lifecycle and CRM. Be prepared to talk confidently about programs you have delivered, what your role was, how you might approach and optimise an existing customer journey and the results you have driven. Although I didn't move to the 3rd round, I did receive some useful feedback around "company fit". I was coming from a large agency background they felt I wouldn't adjust well to a much leaner operation where roles are less defined and things are more hands-on. The take away for me was to emphasise versatility & platform practical skills at next interview for similar roles to manage perception. I suggest anyone interviewing having examples which align yourself to a small team, ready to go. Numan is the only company so far to actually offer any interview feedback so that alone is positive outcome.