I would like to share my experience about being interviewed by Norwegian Air Shuttle for a sales position in Spain a couple of months ago.
It was the initial interview in the selection process and I had been informed that it would be a short 10-15 minutes phone call to know a little bit more about my profile, so I was ready to receive the call from the recruiter before the scheduled time.
The recruiter called me with 15 minutes of delay, he apologized and without any problem I accepted.
From minute 1, I felt the recruiter was agitated, in a hurry and talking very fast, often cutting my answers, which caused the conversation was not as pleasant and fruitful as expected for this kind of interviews.
I was disappointed for several things about the questions the recruiter asked me. Among them, the emphasis he made in at least 3 times about if I had experience in the Spanish market. My answers were always focused in the fact that despite not having worked in that market, I had worked for more than a decade in one of the most important airlines in the world in the commercial area, therefore I vastly know how to sell airlines products among travel agencies, direct and corporate customers. In addition, I explained that being a Spanish and having worked in sales for the Latin American, English, Irish and Middle East markets, I could successfully perform an outstanding job in the Spanish market... It seems incredible that this person forgets that the sales department of his company in Spain is successfully carried by a person of Belgian nationality, who worked for a Mexican airline and for a Spanish airline... If this person has been able to get excellent results with those conditions, why could not I do it too? Well, the recruiter made me to understand the opposite...
On the other hand, the recruiter showed arrogance all time along the call, like from his position he dominated the candidate believing himself superior and trying to disparage me.
I consider that this type of treatment that we often receive from the recruiters is offensive and not human at all, which is a huge contradiction because being part of the human resources department of a company, must above all, respect the human condition of everyone inside and outside their company.
With any doubt, this has been an experience that gives a horrible image about a renowned company in the airline industry.
I hope this situation be corrected by Norwegian in order to continue growing as a company that respects people.