I applied online. I interviewed at Nordstrom Rack (Plano, TX)
Interview
The interview process was unimpressive. The person that emailed was from the HR department and I was offered date and time slots to interview. I was not given a name of who might interview me. When I arrived, the Assistant Manager was unaware that I was interviewing and was unaware of who would be interviewing me. After about 10 minutes, she advised that she would be conducting a group interview with me and other candidates. I was not advised that I would be interviewing as part of a group prior to the meeting.
The interview process was in person at the store location. They have you wait in the store for a while before meeting with you. They have your resume already printed out but mostly focus on behavioral questions rather than your experience.
Interview questions [1]
Question 1
Walk me through what you would do if a customer addressed you with a question you are unsure of the answer to.
It was quick, I did have to wait by the dressing room for a bit but once I went to the HR office. The manager asked a few questions, and I met another manager. Then I was offered the job within 30 mins.