I was offered a Post Sale Concierge role at NewAge Products and was initially excited about the opportunity. However, I ultimately decided to withdraw before my start date due to concerns around the company’s remote work setup and onboarding preparation. For a fully remote, client-facing role that involves constant customer calls and cross-functional collaboration, the company only provided a laptop — no monitor, headset, or basic workstation accessories. In today’s remote work environment, having the right tools is essential for productivity, professionalism, and effective onboarding, especially in a role centered around communication and customer experience. To me, it reflected a lack of investment in setting employees up for success from day one. Proper equipment should not feel optional for a remote position of this nature.